Connect Intercom as Your Help Center
Connect Intercom to Pageloop to manage articles and get AI documentation suggestions.
Pageloop integrates with your Intercom Help Center to help you identify outdated content and publish documentation without leaving the app.
Before You Connect
Ensure you have the following before connecting Intercom:
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An Intercom account with admin access.
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Permission to authorize third-party applications in your Intercom workspace.
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An active Intercom Help Center with at least one collection or article.
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A Pageloop Admin role. If you are a member, ask your team admin to connect the integration from the Settings page.
Note: Pageloop supports only one help center integration at a time. If you have another integration connected, such as Zendesk or Freshdesk, you must disconnect it first.
Integration Capabilities
Once connected, Pageloop can:
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Read existing articles: Imports articles to scan for outdated information and inconsistencies.
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Write and publish new articles: Publish directly to Intercom. Selecting a collection publishes it live; otherwise, it saves as a draft.